Data Deletion Instructions

Last Updated: April 21, 2026

Zhidatong by Farway AI respects your right to control your data. This page explains how to request deletion of your data.

Option 1: Disconnect Social Media Accounts

  1. Log in at https://app.farwayai.com
  2. Go to Social Media → Facebook or Instagram
  3. Click Disconnect next to the account
  4. Access tokens will be deleted immediately

Option 2: Delete Your Account

  1. Log in at https://app.farwayai.com
  2. Go to Settings → Account → Delete Account
  3. Confirm deletion

This permanently deletes: account information, social media tokens, uploaded content, website data, inquiry records, and AI chat history.

Option 3: Request via Email

Send an email to privacy@farwayai.com with subject "Data Deletion Request", your registered email, and company name. We process requests within 30 days.

Option 4: Remove via Facebook

  1. Go to Facebook Settings → Apps and Websites
  2. Find Zhidatong → Click Remove

This revokes access and we will delete associated data automatically.

After Deletion

All personal data is permanently deleted. Tokens are destroyed immediately. Uploaded files are removed. Legally required data may be retained. Deletion is irreversible.

Contact

Email: privacy@farwayai.com | Website: https://farwayai.com

数据删除说明

最后更新：2026年4月21日

智达通尊重您控制自己数据的权利。本页面说明如何请求删除您在我们平台上的数据。

方式一：断开社媒账号

  1. 登录 https://app.farwayai.com
  2. 进入 社媒管理 → Facebook 或 Instagram
  3. 点击对应账号旁的 断开
  4. 访问令牌将被立即删除

方式二：删除账号

  1. 登录 https://app.farwayai.com
  2. 进入 设置 → 账号 → 删除账号
  3. 确认删除

这将永久删除：账户信息、社媒令牌、上传的内容、网站数据、询盘记录、AI对话记录。

方式三：邮件请求

发送邮件至 privacy@farwayai.com，主题写"数据删除请求"，附上注册邮箱和企业名称。我们将在 30天 内处理。

方式四：通过 Facebook 移除

  1. 进入 Facebook 设置 → 应用和网站
  2. 找到 智达通 → 点击 移除

这将撤销授权，我们会自动删除关联数据。

删除后的结果

所有个人数据永久删除。令牌立即销毁。上传文件被移除。法律要求保留的数据可能例外。删除不可撤回。

联系我们

邮箱：privacy@farwayai.com | 网站：https://farwayai.com